Case Studies
Data Center Interworks

Modernizing Multi-Location IT for a Growing Sacramento Organization

The Client

A growing public sector organization with multiple locations across the Sacramento region needed to support expanding operations and modern workplace technologies. Their aging infrastructure, limited internal IT expertise, and inconsistent connectivity were creating daily headaches. They knew something had to change but weren’t sure where to start.

The Challenge

Aging Systems Creating Reliability Issues Legacy network and data center equipment was approaching end-of-life. Performance was inconsistent, visibility into system health was limited, and the team was constantly putting out fires.

Wireless Coverage Gaps The existing wireless infrastructure couldn’t keep up. Dead zones plagued multiple facilities, making remote work difficult and slowing down day-to-day operations.

A Knowledge Gap That Created Dependency Without in-house expertise to design or manage modern infrastructure, the organization relied heavily on outside vendors for even routine issues. That meant delays, higher costs, and a constant feeling of being behind.

Security and Compliance Pressure Outdated systems created vulnerabilities and made it tough to meet the compliance requirements their sector demands.

How Data Center Interworks Helped

Starting with a Full Picture We began with a comprehensive infrastructure audit, looking at their technology stack, current capabilities, and internal team skills. The goal wasn’t just to identify what needed replacing. We wanted to understand where knowledge transfer would make the biggest long-term difference.

Infrastructure Redesign and Deployment Our team designed and implemented solutions across four key areas:

• Network refresh: Modern switching and routing infrastructure with improved redundancy and better visibility into performance
• Data center optimization: Consolidated and virtualized compute resources, shrinking the hardware footprint and cutting operational costs
• Wireless remediation: Enterprise-grade wireless coverage across all locations with secure access controls, eliminating dead zones
• Storage and backup: Redundant storage architecture with tested disaster recovery capabilities

Building Internal Capability This is where DCI’s approach differs. Rather than creating long-term dependency, we worked alongside the client’s team throughout the project. Our engineers documented configurations, trained internal staff on best practices, and established monitoring and maintenance procedures they could handle on their own.

Ongoing Support When Needed We set up out-of-band management and monitoring, giving the organization real-time visibility into their infrastructure and giving our team a clear escalation path when issues arise.

The Results

Modern, reliable infrastructure: The organization now runs on current-generation equipment with 99.9%+ uptime and stronger performance across all locations.

Stronger security posture: Network segmentation, firewalls, and access controls now meet compliance requirements and protect critical systems.

Consistent connectivity: Wireless coverage works reliably across all facilities, supporting mobile work and IoT deployments.

Less dependence on outside help: Internal teams can manage day-to-day operations without constant external support, reducing long-term costs.

Room to grow: The modernized infrastructure is designed to scale with new users, additional locations, and emerging technologies.

Why This Approach Works

Data Center Interworks brings more than technology expertise. We bring local experience from complex public and enterprise projects throughout California, and we understand that infrastructure success isn’t just about hardware. It’s about people, processes, and building something sustainable.

This client’s success wasn’t just about deploying new equipment. It was about creating a foundation they could trust, manage, and grow with. That’s the DCI approach: hands-on partnership, proven solutions, and results that last.